826-HF-19-MT Junior IT Support Analyst
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Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively.
Position BriefThe Group Internal Infrastructure team are responsible for the day to day management of the IT Infrastructure, User administration, Support of the Infrastructure and desktop environments. This role will be based in the Hungerford office but providing Support to all European offices.
The Junior Desktop/Network Support Analyst will work within the existing team to provision the required equipment to the employees of KCS as well as providing support for client side applications.
Main Duties and Responsibilities
Providing Internal Desktop/Network/Application Support to the employees of KCS
Assist in the deployment of technologies/systems/services to employees of KCS
Provide end-user training of applications as part of an on-boarding process to new employees of KCS
Act as a main point of contact for Internal customers and thus project a professional image at all times
Use and develop systems to help achieve good relationships and satisfaction with other departments and our internal customers
Undertaking any other projects as required by their manager
Knowledge and Experience
Kerridge Commercial Systems is an equal opportunities employer.